About Us

Simplifying Digital Marketing with a Smile Since 1995

Clients rave about how easy it is to create and manage content with Works24. Fresh updates go live in minutes—so easy, even a CEO can handle it!

Remote Management System For Overhead Music With Easy Volume And Channel Control

Our History

Our Journey: From Onhold Messaging Pioneers to Full-Service Digital Marketing Innovators

Founded in 1995 as Bank OnHold, we began by offering onhold messaging to the financial services industry. Over the years, the company expanded its offerings, evolving into a comprehensive digital marketing provider. In 2010, we rebranded as Works24 to reflect our wider range of services, including Onhold Messaging, Digital Signage, and Overhead Music. Today, Works24 serves thousands of businesses nationwide, providing innovative, user-friendly solutions with unmatched customer care, all while staying true to its roots of delivering exceptional content and service.

Starting in 1995

Our Team

The Works24 team embodies a passion for innovation, exceptional client care, and a collaborative culture. Meet the leaders who guide our mission to deliver seamless, personalized digital marketing solutions.

Customer Service Representatives

Amy Musser

Ashley Acuff

Aubrey Gibson

Elizabeth Barnette

Jill Cobb

Kelsey Hunt

Stephanie Foshee

Morgan Boyce

Customer Service Technicians

Kandi Ketch

Leah Hadley

Sharon Mosier

Tanner Gray

Sales Territory Managers

Brian Robinson

Cristopher Choate

Frank DePrato

Philip Edwards

Rick Jones

Rick Wilson

Marketing & Audio / Video Content

Keely Cole

Maranda Souza

Rory Jones

Tiffany Wilken

Programming & Development / IT

Austin Harms

Corey Harms

Taylor Wilken

John Coleman

Operations & Accounting

Kalli Gray

Leadership Team

Brian Hill

Co-Founder & CEO

Marla Hill

Co-Founder

Ryan Humphrey

Chief Operating Officer

Core Values

Our vibrant culture thrives on positivity, collaboration, and a deep commitment to our clients. We bring enthusiasm and expertise to every interaction. We believe that a joyful work environment fuels innovation and exceptional service.

Integrity

Being intentionally & unapologetically honest.
Doing the right thing even when no one is looking.
Taking accountability for your actions.

Relationships

Appreciating the worth of colleagues and clients.
Valuing long-term relationships.
Inspiring and cultivating meaningful conversations.

Opportunity

Building mutual trust and respect with every client.
Finding resolutions before our clients are impacted.
Caring about challenges and applying timely solutions.

Client Satisfaction

Development and advancement are encouraged.
Responsibility + Accountability = Ownership & Growth
Meaningful recognition and rewards for achievement.

Personalized Support

Reliable Expertise

Seamless Performance

25+

Years Experience

2000+

Happy Customers

Our Services

Works24 offers a comprehensive suite of digital marketing solutions, including Onhold Music and Messaging, Digital Signage, and Overhead Music. With customizable content, an intuitive platform, and exceptional client care, Works24 helps your business enhance customer engagement, streamline communications, and reinforce your brand across multiple touchpoints.

Onhold Music and Messaging

Works24’s Onhold Music and Messaging service delivers engaging, custom content that captivates callers. With an easy-to-use interface and extensive message libraries, you can effortlessly enhance customer experience and keep them informed and entertained.

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Overhead Music

Works24’s Overhead Music service offers 60+ professionally curated music channels, easily managed remotely through an intuitive online system. Enjoy ad-free, licensed streaming radio with our state-of-the-art audio player. Set the perfect ambience for your business with fresh and engaging professional audio.

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Digital Signage

Works24’s Digital Signage service offers stunning, customizable video content for lobbies, gathering places, drive-thrus, and more. With a vast library of pre-built video clips and easy content uploads, you can create a captivating and informative visual experience for your audience. Incorporate streaming weather and news, logo overlays, and custom tickers in just a few clicks.

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User-Friendly Platforms

The intuitive interface across all services allows for easy content management, customization, and updates, keeping your communications fresh with minimal effort. Go live with new audio or video content in minutes!

Enhanced Customer Experience

From engaging onhold messaging to captivating digital signage and ambient overhead music, our services create memorable experiences that entertain, inform, and elevate customer satisfaction.

Professional On-Hold Messages For Businesses With High-Quality Production And Expertise

Reliable and Innovative Technology

With state-of-the-art audio and video players, remote management capabilities, and continual software upgrades, you can rely on seamless performance.

Top-Quality Production

With top-notch production quality and an in-house team of professionals — including Emmy Award-winning talent — we ensure your marketing productions are of the highest standard.

How it Works

Seamless Integration and Innovation in Minutes

Effortlessly update your onhold music and messages, digital signage, or overhead music anytime, anywhere.

01 Log in From Anywhere

Easily access your account remotely and manage your digital content anytime, anywhere. Whether in the office, at home, or on the go, staying connected with your audience has never been easier.

02 Pick Your Content

Browse our extensive pre-built libraries with thousands of industry-specific messages and video clips. Personalize your branding by editing videos, crafting custom messages, or uploading your own content, making sure your message stays fresh and engaging.

03 Schedule Your Production

Once you've selected your content, simply schedule it to go live—minutes, weeks, or months from today. Whether you need to plan for specific days, times, or multiple locations, our scheduling tool ensures your message reaches the right audience at the perfect time—automated and worry-free.

Testimonials

See Why Clients Love Works24: Real Testimonials, Real Results

Dive into firsthand accounts of how our services have transformed businesses, elevating customer experience and brand impact.

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BRUCE BLACK Dec 19, 2025

Works24 Digital Signage is the best! When I searched for a company to use for our lobby screens in our new office, I looked at many companies and immediately loved the ease of the Works24 system. It was so easy to use that even I could do it! lol The support is also fantastic. Any questions I have on “how to” are immediately answered. Plus Works24 offers fresh Credit Union content monthly. All that plus budget-friendly leaves Works24 with a strong recommendation from Chelsea Employees FCU!

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Jeannie's Testimonial On Edmond Dental'S Digital Lobby Signage By Works24

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Marketing Department Nov 03, 2025

Love working with Works24!

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Regan's Testimonial On Works24's Lobby Music For Honda.

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Dede McDonald Aug 29, 2025

So easy and convenient to use! Very pleased with my experience!

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Lacy's Story In Bank Advertising With Works24's Custom Solutions

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Rhonda Wince Aug 29, 2025

We love how responsive Works24 is. Requests are submitted and returned for our system quickly and without errors. They are a great advertising solution to replace just every day on-hold music. They have vast customization options or the option to use their pre-created messages. I would strongly recommend this for anyone looking to optimize advertising dollars.

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Tammy Hayes Aug 29, 2025

Works24 is easy to use and they are very helpful if you have questions, or concerns.

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Nan P. Lynch Aug 28, 2025

Easy site to navigate and customer support is quick and efficient!

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Brittany Mathews Aug 19, 2025

The staff at Works24 are always so helpful! Kelsey Hunt consistently sends me monthly updates on new features that Works24 has added, specifically the slides for the lobby video. If I ever need anything, I know I can reach out to her, and I trust that she and her team will work hard to find a solution. She even checks in with me to make sure our company’s Works24 system is running smoothly. Well done to the Works24 team!

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Amanda Watson Jun 30, 2025

My experience with the staff at Works24, especially Elizabeth has always been amazing. I’m grateful for a company that provides amazing customer service. They are always a step ahead in the content we are needing. I would highly recommend them.

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Beach Municipal FCU Jun 27, 2025

Works24 has proven to be an invaluable partner. Their team demonstrates a profound understanding of our branding requirements, exhibiting a highly responsive approach to all inquiries. Furthermore, their system is designed with an intuitive interface that facilitates ease of use for new users, while simultaneously providing comprehensive customization options and advanced features to meet diverse needs. Our organization is extremely pleased with the partnership.

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Sarah Ramos Jun 11, 2025

We’ve been with Works24 for almost 10 years. We love working with the team, they’re very efficient and fast when it comes to their customer service.

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Adams Pet Hospital Jun 04, 2025

We use Works24 at our clinic for our phone hold messages/music and it works fantastic. We update it every month with their fun and informative monthly holiday messages and whenever we have personalized requests they are always timely + are very flexible when it comes to pronunciation adjustments. Elizabeth is our representative and she does an amazing job in keeping in contact, letting us know what is new and helping with any questions or concerns we may have. Highly recommend!

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Diana Peña May 27, 2025

We’ve had a great experience using Works24 for our on-hold messaging. The platform is incredibly user-friendly and makes it easy to keep our messaging up to date and engaging. Aubrey has been a fantastic point of contact! It’s clear that Works24 values customer service, and it shows in every interaction. Highly recommend if you’re looking for an easy, effective way to enhance your caller experience!

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Larry McConnell May 27, 2025

Always fresh and relevant content, also easy to use.

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United CCU May 27, 2025

We have been using Works24 for years & they make our on-hold messaging so easy! I can create messages for several months at a time which really helped recently while I was out on medical leave. Aubrey is always very helpful when I have a question too. Highly recommend!

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Contact

3508 FRENCH PARK DRIVE, EDMOND, OK 73034 info@works24.com 800-460-4653