WORKS24
ONLINE PRIVACY POLICY AGREEMENT
1. INTRODUCTION
WORKS24 values its users’ privacy. This Privacy Policy (“Policy”) explains how Works24 collects, shares, uses and safeguards Personal Data and Non-Personal Data from those who visit works24.com, mobile websites, mobile applications and any other digital services and platforms officially operated or used by Works24 (“Sites”). In the event that Sites are operated overseas, the privacy policy displayed on those Sites, and not this Privacy Policy, may govern the collection, use and sharing of information.
2. CHANGES TO THE PRIVACY POLICY
Works24 reserves the right to make changes to this Policy at any given time. The date of the last revision to the Privacy Policy will be indicated by the “Effective Date” at the bottom of the Page.
3. APPLICATION OF POLICY
This Policy applies to Works24 and governs any and all data collection and usage by us. Through the use of the Sites, you hereby consent to the data collection procedures as expressed in this Policy. This Policy does not govern the collection and use of information by companies that Works24 does not control, nor by individuals not employed or managed by us.
4. TYPES OF DATA WE COLLECT
Personal Data
We collect information that enables Works24 to identify or contact you (“Personal Data”) to carry out its business purposes. The types of Personal Data we collect include but are not limited to:
- General Data (e.g. names, business address, email addresses, business phone number, business fax number)
- Username and Password
- Copy of Contract
- Communications History (e.g. service updates, notes about requests, etc.)
Non-Personal Data
We collect information that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect include but are not limited to:
- Site Usage (e.g. browsing history, search terms, number of clicks, referring exit pages, date/time stamp, time on Site)
- Services Viewed
- Computer Type, Operating System and Platform Type
- Internet Service Provider
- User Content (e.g. playlists, video clips, on hold message recordings, and scripts)
5. USE OF INFORMATION COLLECTED AND RETENTION PERIOD OF INFORMATION
In addition to the uses above, we use your Personal Data, in combination with your Non-Personal Data, in a variety of ways including but not limited to the below, in order to:
Personal Data
- Identify you when you visit our Sites
- Provide service communications
- Provide information and services you request or that we think you may be interested in
- Respond to your emails or online requests
Non-Personal Data
We may use Non-Personal Data to assist us in providing and maintaining superior quality service and to improve the usability of our Sites. We do not provide Personal Data to third parties.
Length of Retention of Information
The length of time we retain the data we collect will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any retention periods required by applicable law; the type of contract we have with you; the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
6. DISCLOSURE OF INFORMATION
Works24 may not use or disclose the information provided by you except under the following circumstances:
- As necessary to provide services you have requested
- As required by law or to protect Works 24 in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Works24; or (b) protect and defend Works24’s rights or property
- As necessary to enforce the Terms of Service
- With third parties under other unanticipated situations, with your consent
- Share data with third parties if Works24 and/or its assets are sold, assigned, transferred or merged, or if Works24 undergoes some other change, including a change to its corporate form as part of a bankruptcy proceeding or otherwise
Works24 does not sell or rent your email addresses to any outside parties.
7. MANAGING THE PROCESSING OF YOUR DATA
To discontinue or unsubscribe from our website, please contact us by emailing info@works24.com. Our processing of your data is based upon your consent, contract performance, legitimate business interest and compliance with law.
8. CHILDREN
Works24’s website is not directed to and does not knowingly collect personal identifiable information from children under the age of thirteen. If it is determined that such information has been inadvertently collected from anyone under the age of thirteen, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database.
9. SECURITY
Works24 takes precautions to protect your personal information. We implement commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use or disclosure, Works24 cannot guarantee or warrant the security of the Personal Data you transmit to us.
10. ACCEPTANCE OF TERMS AND CONDITIONS
Use of this website indicates acceptances of the terms and conditions stipulated herein.
11. CONTACT INFORMATION
If you have questions or concerns regarding the Privacy Policy Agreement or if you wish to change, access or remove your personal data, please contact us as indicated below.
Works24
3508 French Park Drive
Suite 1
Edmond, OK 73034
info@works24.com
Effective Date: August 7, 2024