About Us

Simplifying Digital Marketing with a Smile Since 1995

Clients rave about how easy it is to create and manage content with Works24. Fresh updates go live in minutes—so easy, even a CEO can handle it!

Remote Management System For Overhead Music With Easy Volume And Channel Control

Our History

Our Journey: From Onhold Messaging Pioneers to Full-Service Digital Marketing Innovators

Founded in 1995 as Bank OnHold, we began by offering onhold messaging to the financial services industry. Over the years, the company expanded its offerings, evolving into a comprehensive digital marketing provider. In 2010, we rebranded as Works24 to reflect our wider range of services, including Onhold Messaging, Digital Signage, and Overhead Music. Today, Works24 serves thousands of businesses nationwide, providing innovative, user-friendly solutions with unmatched customer care, all while staying true to its roots of delivering exceptional content and service.

Starting in 1995

Our Team

The Works24 team embodies a passion for innovation, exceptional client care, and a collaborative culture. Meet the leaders who guide our mission to deliver seamless, personalized digital marketing solutions.

Customer Service Representatives

Amy Musser

Ashley Acuff

Aubrey Gibson

Elizabeth Barnette

Jill Cobb

Kelli Anton

Kelsey Hunt

Stephanie Foshee

Customer Service Technicians

Kandi Ketch

Leah Hadley

Morgan Boyce

Sharon Mosier

Sales Territory Managers

Brian Robinson

Cristopher Choate

Frank DePrato

Philip Edwards

Rick Jones

Rick Wilson

Marketing & Audio / Video Content

Keely Cole

Maranda Souza

Rory Jones

Thomas Harkin

Tiffany Wilken

Programming & Development / IT

Austin Harms

Corey Harms

Taylor Wilken

John Coleman

Jason Simmons

Operations & Accounting

Kalli Gray

Kenzie Holman

Leadership Team

Brian Hill

Co-Founder & CEO

Marla Hill

Co-Founder

Ryan Humphrey

Chief Operating Officer

Our vibrant culture thrives on positivity, collaboration, and a deep commitment to our clients. We bring enthusiasm and expertise to every project. We believe that a joyful work environment fuels innovation and exceptional service.

Personalized Support

We provide tailored assistance, individual attention, and solutions that meet your specific needs.

Reliable Expertise

As a leader in digital marketing technologies, our team offers dependable knowledge and innovative solutions.

Seamless Performance

Works24 delivers smooth and efficient services, ensuring an effortless and effective digital marketing experience.

25+

Years Experience

2000+

Happy Customers

Our Services

Works24 offers a comprehensive suite of digital marketing solutions, including Onhold Music and Messaging, Digital Signage, and Overhead Music. With customizable content, an intuitive platform, and exceptional client care, Works24 helps your business enhance customer engagement, streamline communications, and reinforce your brand across multiple touchpoints.

Onhold Music and Messaging

Works24’s Onhold Music and Messaging service delivers engaging, custom content that captivates callers. With an easy-to-use interface and extensive message libraries, you can effortlessly enhance customer experience and keep them informed and entertained.

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Overhead Music

Works24’s Overhead Music service offers 60+ professionally curated music channels, easily managed remotely through an intuitive online system. Enjoy ad-free, licensed streaming radio with our state-of-the-art audio player. Set the perfect ambience for your business with fresh and engaging professional audio.

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Digital Signage

Works24’s Digital Signage service offers stunning, customizable video content for lobbies, gathering places, drive-thrus, and more. With a vast library of pre-built video clips and easy content uploads, you can create a captivating and informative visual experience for your audience. Incorporate streaming weather and news, logo overlays, and custom tickers in just a few clicks.

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User-Friendly Platforms

The intuitive interface across all services allows for easy content management, customization, and updates, keeping your communications fresh with minimal effort. Go live with new audio or video content in minutes!

Enhanced Customer Experience

From engaging onhold messaging to captivating digital signage and ambient overhead music, our services create memorable experiences that entertain, inform, and elevate customer satisfaction.

Professional On-Hold Messages For Businesses With High-Quality Production And Expertise

Reliable and Innovative Technology

With state-of-the-art audio and video players, remote management capabilities, and continual software upgrades, you can rely on seamless performance.

Top-Quality Production

With top-notch production quality and an in-house team of professionals — including Emmy Award-winning talent — we ensure your marketing productions are of the highest standard.

How it Works

Seamless Integration and Innovation in Minutes

Effortlessly update your onhold music and messages, digital signage, or overhead music anytime, anywhere.

01 Log in From Anywhere

Easily access your account remotely and manage your digital content anytime, anywhere. Whether in the office, at home, or on the go, staying connected with your audience has never been easier.

02 Pick Your Content

Browse our extensive pre-built libraries with thousands of industry-specific messages and video clips. Personalize your branding by editing videos, crafting custom messages, or uploading your own content, making sure your message stays fresh and engaging.

03 Schedule Your Production

Once you've selected your content, simply schedule it to go live—minutes, weeks, or months from today. Whether you need to plan for specific days, times, or multiple locations, our scheduling tool ensures your message reaches the right audience at the perfect time—automated and worry-free.

Testimonials

See Why Clients Love Works24: Real Testimonials, Real Results

Dive into firsthand accounts of how our services have transformed businesses, elevating customer experience and brand impact.

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Diana Peña May 27, 2025

We’ve had a great experience using Works24 for our on-hold messaging. The platform is incredibly user-friendly and makes it easy to keep our messaging up to date and engaging. Aubrey has been a fantastic point of contact! It’s clear that Works24 values customer service, and it shows in every interaction. Highly recommend if you’re looking for an easy, effective way to enhance your caller experience!

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Jeannie's Testimonial On Edmond Dental'S Digital Lobby Signage By Works24

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Larry McConnell May 27, 2025

Always fresh and relevant content, also easy to use.

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Regan's Testimonial On Works24's Lobby Music For Honda.

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United CCU May 27, 2025

We have been using Works24 for years & they make our on-hold messaging so easy! I can create messages for several months at a time which really helped recently while I was out on medical leave. Aubrey is always very helpful when I have a question too. Highly recommend!

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Lacy's Story In Bank Advertising With Works24's Custom Solutions

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Marty Valldejuli May 27, 2025

Have worked with them for 10 years and never a issue. Phillip and Aubrey together communicate very well. From keeping us in the loop of new audio to updating our monthly call on hold messaging. Definitely recommend them as we have them at all our Matthews Motors locations!

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White Eagle Credit Union May 27, 2025

We have been using Works24 for over a year and love it. Very easy to use and excellent customer service.

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NBT FIS May 14, 2025

We have a fantastic relationship with Works24! From start to finish, their team is professional, responsive and genuinely committed to delivering digital marketing solutions. What stands out most is their attention to detail and willingness to go above and beyond to ensure satisfaction when we run in to any issues (which is rare). We highly recommend Works24 to anyone looking for Onhold Music/Messaging and Digital Signage — you won’t be disappointed!

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Cami Wheeler May 12, 2025

I have used Works24 at two different companies now over the past 6 years, and consider them a part of our member information toolbox. The pre-recorded templates for video and on-hold are so easy to add to your play list and give us such a professional touch. The service team at Works24 is great and quick to respond to any request. I highly recommend this great company!

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Jessica Goodin May 07, 2025

Our business uses Works24 primarily for on-hold messaging, and I’ve been impressed with how easy to use their portal is. Creating playlists and customizing messages is straightforward and efficient, which saves us time and ensures our on-hold experience stays fresh and relevant for callers. The user interface is clean, and I never feel overwhelmed trying to navigate or update content. Tons of quality content to use.

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Lindsay Graham Apr 17, 2025

Works24 has been great to work with – their customer service is top-notch!

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Cynthia Tong Apr 14, 2025

We’ve been with Works24 for years. As marketing, I base my phone messaging on our Quarterly Newsletter. I actually use few of the premade choices and have the team at Works24 create messages based on our needs each quarter. They are great to work with! The system is easy to manage. Highly recommend them. BE SURE TO ASK ABOUT THE SCREEN THAT CAN BE PLACED ON YOUR WEBSITE! THEY’LL KNOW WHAT YOU’RE TALKING ABOUT! I LOVED IT WHEN WE HAD IT!!!! YOU WILL NOT FIND IT ANYWHERE ELSE!!!!

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Kristen Campbell Apr 14, 2025

I have worked with Works24 for five years and have been very happy with their services. They are always quick to respond to any questions I have and are very friendly!

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Stacie Gilmore Apr 11, 2025

Easy-to-use tool for my office’s overhead music, lobby screens, and on-hold advertising/music. I love that we can create our own messages, but there are also a lot of industry-appropriate canned messages. Good stuff.

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Drapery Manufacturing Inc Apr 11, 2025

Reliable, friendly service. Quick to respond to any issues.

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Abby Cabello Apr 11, 2025

I have nothing but great things to say about Works24 and their team. The system is very easy to navigate, and Amy is always reaching out to offer her assistance. It’s so refreshing to work with a company that still values customer service. -Focus Federal Credit Union

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Contact

3508 FRENCH PARK DRIVE, EDMOND, OK 73034 info@works24.com 800-460-4653