Onhold Music and Messaging

Any Message You Want

We have one of the easiest-to-use interfaces in the industry. Choose from an extensive catalog of pre-recorded messages or custom-record a message yourself. You can even preplan messages for a future date, making it easy to set out-of-office messages for holidays.

On Hold Music

Phone-onhold music and messaging is an excellent way to keep waiting customers calmer. Relaxing music mitigates some of the frustration of being put on hold, helping customers remain calm. Happy and calm customers are less combative with employees, leading to a better working environment and a smoother process. Music on hold also helps keep customers on the line so they can be helped, rather than having them hang up and call back again later. Music shrinks perceived time for the customer, making them feel like they’ve been on hold for less time and helping your business be seen as responsive and helpful. 

Informative Messaging

Another great benefit of setting up a message-onhold service is how easily it informs customers or patients of upcoming changes. You can let your customers know the store will be closed for renovations or let patients know you’re moving locations. It’s also a great way to advertise current deals or new services.

Provide your customers with messages about your business, or let them enjoy some music while they wait for you to be available by contacting us today!